Shipping & Returns

Shipping policy

 

 

• Free delivery via FedEx or UPS Express (US, Canadian and European orders are shipped from local warehouses).

• Once your order is placed, allow 4-15 days for assembly, depending on the doll and another 5-15 days of shipping time. All of our dolls are hand-made and have been checked for quality before shipment.

• Any order-related information will let you know, including that you will receive Fedex or UPS tracking code. All packaging is discreet, without labels, tags or logos.

 

Payment

 

  • We accept payment by Credit Card (Marstcard、visa 、JCB). Western Union, bank transfer, Bitcoin, etc. 
  • Credit Card Billing Statement is discreet - it will not appear  any adult word.

 

Returns

  • We take product quality extremely seriously, every doll is thoroughly inspected and tested before leaving our studio.
  • Upon initial receipt of the doll, if there appears to be a defect or damage, please contact us immediately at sales@sexdollonline.com.  If the dolls is unused, we will honor a full refund of the doll + shipping to return the doll.  
  • We do not offer refunds for any other reason other than a product damaged on arrival.

 

Order Cancellations

  • We understand that in rare cases of buyers remorse you may wish to cancel your order after purchasing. 
  • We allow customers to cancel their orders within 24 hours of placing the order.
  • After 24 hours, if you still wish to cancel, there may be a restocking fee assessed and a partial refund issued.  Please contact sales@sexdollonline.com for more info.

 

If you disagree with the above description, please contact the store service staff:

  • CONTACT US
  •  Room803, huashenghui Commercial Bulding, xixiang ,shenzhen china
  •  +86075529485302
  •  sales@sexdollonline.com